By making a purchase through the Bags Realm website, you are indicating your agreement with the following terms. We have established these guidelines to ensure that you are well-informed about our procedures for returns and refunds. These terms apply to customers located in the domestic regions of the United Kingdom and the United States.

15-Day Return Policy

Our return policy allows for a 15-day window following the receipt of your order during which you can request a return. To qualify for a return, the item must remain in its original (new) condition, unused, and with all tags intact. It should also be in its original packaging. Additionally, you must possess the receipt or proof of purchase.

Process for Returns

To initiate a return, please reach out to us at contactbagsrealm@gmail.com. Once your return request is approved, you will receive a return shipping label and comprehensive instructions on where and how to send back the package. The evaluation process may take around 5-7 business days. Following this, you will receive a replacement product at no cost (without any return fee). Please note that items sent back to us without prior request for a return will not be accepted.

Defective Items, Errors, or Problems

Upon receiving your order, please thoroughly inspect the items and notify us immediately if you encounter any issues such as defects, damages, or if the received item differs from your order. This will enable us to promptly address the problem and rectify it appropriately.

Product Exchanges

We exclusively offer exchanges for products that are damaged, incorrect in size, incorrect in type, or have defects. If you require an exchange, please contact us at contactbagsrealm@gmail.com

Restocking Fee

Returns are not subject to any restocking fees.

Return Shipping Charges

Returns do not incur any charges for return shipping.

Refunds & Order Cancellation

Should your product still be in the processing stage, you are eligible for a complete refund by canceling your order. However, if your order has been fulfilled and you have received a tracking number from UPS, DHL, or USPS, please wait until the package arrives before initiating the return process.

Disclaimer: These policies are validated for Bags Realm and can be utilized as a basis for any claims. We strongly advise reading and familiarizing yourself with these policies prior to placing an order.

If you have any inquiries, feel free to contact us via email at contactbagsrealm@gmail.com

 

Contact :
E-mail : contactbagsrealm@gmail.com

Number : (479) 920-8227

Address : Bags Realm, 24108 Murray Drive, Goodwinfurt West Virginia 44000, United States